Last updated: April 2026
Promptyx ("we", "our", or "us") respects your privacy. By using Promptyx, you agree to the collection and use of information described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Account Information
When you create an account, we may collect information such as:
- your email address;
- your account login details;
- basic profile or workspace information.
Content You Create
Promptyx allows you to create, save, manage, and reuse prompts. This may include:
- prompt text;
- folders, labels, or organization data;
- other content you choose to store in your account.
We do not claim ownership of the content you create.
Usage Information
We may collect basic information about how you use Promptyx, such as:
- pages you visit;
- actions you perform inside the app;
- device and browser information;
- approximate location based on IP address;
- error logs and performance data.
Payment Information
If Promptyx offers paid plans, payments may be processed by third-party payment providers.
We do not store your full payment card details on our servers. Payment information is handled by the payment provider according to their own privacy policy.
2. How We Use Your Information
We use your information to:
- create and manage your account;
- provide access to Promptyx features;
- save and display your prompts and related content;
- improve, secure, and maintain the service;
- send important account, security, and service emails;
- process subscriptions or payments;
- prevent abuse, fraud, and unauthorized access;
- respond to support requests.
We do not sell your personal information.
3. Email Communications
We may send you transactional emails related to your account, such as:
- email confirmation;
- password reset;
- login links;
- security notifications;
- subscription or billing notices;
- important service updates.
We may also send product updates or marketing emails if you choose to receive them. You can unsubscribe from marketing emails at any time.
4. Cookies and Similar Technologies
Promptyx may use cookies or similar technologies to:
- keep you signed in;
- remember your preferences;
- understand how the service is used;
- improve performance and security.
You can control or disable cookies through your browser settings. Some parts of Promptyx may not work properly without cookies.
5. Third-Party Services
We may use trusted third-party services to operate Promptyx, including services for:
- hosting;
- authentication;
- database storage;
- email delivery;
- analytics;
- payments;
- error monitoring.
These third-party providers may process limited personal information only as needed to provide their services to us.
6. Data Storage and Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no online service can guarantee complete security. You are responsible for keeping your account credentials safe.
7. Data Retention
We keep your information for as long as necessary to provide Promptyx and comply with legal, security, and operational requirements.
You may request deletion of your account and associated data by contacting us.
Some limited information may be retained if required for legal, security, fraud prevention, or accounting purposes.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- access the information we hold about you;
- correct inaccurate information;
- request deletion of your information;
- object to or restrict certain processing;
- request a copy of your data;
- withdraw consent where processing is based on consent.
To make a request, contact us using the email below.
9. Children's Privacy
Promptyx is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can delete it.
10. International Users
Promptyx may be accessed from different countries. Your information may be processed and stored in countries other than your own.
By using Promptyx, you understand that your information may be transferred to and processed in other jurisdictions.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make significant changes, we may notify you by email or through the service. The updated version will be posted on this page with a new "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or your personal information, you can contact us at: support@promptyx.app